Our Privacy Policy

We collect the personal information you provide to us when you shop online or visit our website/mobile app. The categories of information we may collect include:

• Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
• Internet Activity
• Commercial Information, including purchases
• Financial Information, including credit or debit card number and account security or access credentials
• Location Information, including general location data

We collect the personal information you provide to us when you shop in-store at our retail locations/tradeshows. The categories of information we may collect include:

• Personal Identifiers, including name, email address, postal address, and telephone number
• Commercial Information, including purchases
• Financial Information, including credit or debit card number
• Professional and Education Information, including professional information

Cookie Policy

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Retail Partners.

The categories of information we may collect include:

Retail Partners

• Personal Identifiers, including Name, Email address, Postal address, Telephone number, and Online Identifiers
• Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of Data	Retention Period
Cookies and online data we collect while you use our website, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Professional information	We delete or anonymize data concerning your use of our website within 5 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Online Identifiers, Purchases, Credit or debit card number, Professional information	We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 5 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Online Identifiers, Purchases, Professional information	We keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Telephone number, Online Identifiers	Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Online Identifiers, Purchases	We retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Postal address, Telephone number, Online Identifiers, Purchases, Professional information	We retain records related to privacy requests for a minimum of 24 months following the completion of the request.
Data we collect for security purposes, including Online Identifiers	We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Why we process your information

We process personal information for the following business and commercial purposes:

• Conducting Surveys
• Creating Customer Profiles
• Fulfilling Customer Orders
• Improving our Products & Services
• Internal Business Operations
• Processing Payments
• Providing Customer Support
• Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you shop online or visit our website/mobile app:

Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Ad Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Fraud Prevention Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting Services	Business Partners and Shipping Services
Internet Activity	Ad Networks, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Fraud Prevention Tools, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting Services	Business Partners
Commercial Information	Ad Networks, Business Operations Tool, Commerce Software Tools, Fraud Prevention Tools, Payment Processors, Sales & Marketing Tools, and Web Hosting Services	Payment Processors
Financial Information	Ad Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Fraud Prevention Tools, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting Services	Business Partners and Payment Processors

We may disclose personal information about you for business and commercial purposes when you shop in-store at our retail locations/tradeshows:

Personal Information Category	Categories of Service Providers	Categories of Third Parties
Personal Identifiers	Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Web Hosting Services	Business Partners and Shipping Services
Commercial Information	Ad Networks, Business Operations Tool, Commerce Software Tools, Payment Processors, Sales & Marketing Tools, and Web Hosting Services	None
Financial Information	Business Operations Tool, Commerce Software Tools, Payment Processors, Sales & Marketing Tools, and Web Hosting Services	None
Professional and Education Information	Business Operations Tool, Commerce Software Tools, IT Infrastructure Services, and Sales & Marketing Tools	Business Partners